Privacy Policy

Last Updated: 17 June 2026

Who We Are

Supreme Care Support Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal data transparently and securely.

Website: https://supremecs.co.uk

Address:
190-192 Cranbrook Road
First Floor, Unit-01
Ilford
England
IG1 4LU

Email: info@supremecs.co.uk

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website.

What Personal Data We Collect

Depending on how you interact with our website, we may collect:

  • Name
  • Email address
  • Telephone number
  • Information submitted through contact forms
  • IP address
  • Browser type and device information
  • Website usage information
  • Cookie data

Contact Forms

When you contact us through our website, we collect the information you provide, including your name, email address, telephone number, and message.

We use this information to:

  • Respond to your enquiries
  • Provide information about our services
  • Manage customer communications
  • Maintain business records

We only retain enquiry information for as long as necessary to respond to your request and meet any legal obligations.

Comments

When visitors leave comments on the website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you use it. The Gravatar Privacy Policy can be found at https://automattic.com/privacy/.

Once your comment is approved, your profile picture may be publicly visible alongside your comment.

Media

If you upload images to our website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors may download and extract location data from images published on the website.

Cookies

Our website uses cookies to improve user experience and website functionality.

Cookies may be used to:

  • Remember user preferences
  • Enable website functionality
  • Improve website performance
  • Analyse website traffic
  • Support security and spam prevention measures

You can control or disable cookies through your browser settings.

Where required by law, we will request your consent before placing non-essential cookies on your device.

Google Analytics

We use Google Analytics to understand how visitors use our website and to improve website performance and user experience.

Google Analytics may collect information including:

  • IP address
  • Device information
  • Browser information
  • Pages visited
  • Time spent on pages
  • Referral sources

Google may process this information on servers located outside the United Kingdom.

You can learn more about how Google processes personal data by visiting Google’s Privacy Policy.

Embedded Content From Other Websites

Pages on this website may include embedded content such as videos, images, or articles.

Embedded content from third-party websites behaves in the same way as if you had visited the third-party website directly.

These websites may collect data about you, use cookies, and monitor your interaction with their content.

Lawful Basis for Processing

Under UK GDPR, we process personal data on one or more of the following legal bases:

  • Consent
  • Legitimate interests
  • Compliance with legal obligations
  • Performance of a contract

Who We Share Your Data With

We do not sell your personal information.

We may share information with trusted service providers where necessary, including:

  • Website hosting providers
  • Email service providers
  • Analytics providers such as Google Analytics
  • Spam detection services
  • Professional advisers where legally required

Where third parties process personal data on our behalf, they do so under appropriate contractual safeguards.

International Data Transfers

Some of our service providers may process personal data outside the United Kingdom.

Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place to protect your personal information in accordance with UK GDPR requirements.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata may be retained indefinitely.

If you submit a contact form, we retain the information only for as long as necessary to manage your enquiry and maintain business records.

Where users register for accounts on the website (if applicable), personal information is stored within user profiles until the account is deleted or no longer required.

We may retain certain information where required for legal, regulatory, tax, or security purposes.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Restrict processing of your personal data
  • Object to processing
  • Request data portability where applicable
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at:

info@supremecs.co.uk

Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure.

Complaints

If you have concerns about how we process your personal data, please contact us first so we can attempt to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

https://ico.org.uk

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page together with the revised update date.

Contact Us

Supreme Care Support Ltd

190-192 Cranbrook Road
First Floor, Unit-01
Ilford
England
IG1 4LU

Email: info@supremecs.co.uk

Website: https://supremecs.co.uk